Just when you think you have achieved a considerable level of stability then you have not.
Over the last couple of months, I have interacted with technology to levels I had not initially fathomed. the dymanic nature of the business process means that the management is experimenting on difference products and hence the accompanying technology to support the process has changed as fast. Perhaps the only thing that has not changed is the revenue model. I have seen a complete overhaul in teams as well as their supervisors. However since I am trying to steer clear of the political side of things am gonna mention only the difference technology changes.
1. In the early days we all used Bitbucket for our source code management. Then we moved to TFS. This was informed by the need to have one platform for all of the features from one vendor. So far so good everything is ok.
2. Product management– Just like I hate going to meetings, so do I also hate having to spent admin time updating some board somewhere to reflect what I am working on. As if updating my normal task board is not enough, then came the second board; product management. The justification was that the TFS board will be looked at my immediate manager but the product board will be used by my manager to report to the directors . Am taking CISA classes by the way and however much I hate the practice as a software developer, this is what they call IT governance and its importance in tracking whether IS projects are delivering value to the business as well as remain within the confines of budgetary allocations.
Therefore in product management I have come across these two products which I cant exactly justify whihc is better than the other.
-Aha
If I were to choose any of two above probably Aha will take the day courtesy of its colourful user interface.
3. Vendors
I have lost count the various vendor we have had. Some come and go within a few months while others maintain their stand. one thing I have noticed about this is that its all sort of political. If a vendor is strategically positioned as a business partner then they stick around. Amazingly its never about competitive prices.
And so in that process I have encountered various ISPs, desktop phones (3CX, Zoiper), custom PABX servers and even catering companies.
As a CISA in waiting I would rate the change management process on a scale of 1-10 at 6. We have had to write documentation to ensure repeatability of task one cant do we a few months experience. I appreciate the need for the change since when all is said and done the business has to find value in its information systems and hence change has to be the only constant in this game of start ups.